Our guests can be assured that the hygiene standards specified by the Bulgarian and European health authorities are and will be implemented extensively in Hotel Plamena Palace.

The Management Team has been prepared, informed and is and will be instructing all employees accordingly.

The measures include increasing the cleaning cycles in the public and guest areas of the hotels. Cleaning agents and disinfectants as well as disposable wipes are in use. Particular attention is paid to the areas that are touched by many guests and employees, such as reception counters, flush buttons, light switches, doorknobs, taps, key cards, etc.

If you are a guest in the hotel and feel uncomfortable, please stay in your room and inform the reception staff by phone. You will be helped from there.

According to the Health Institutions, the following recommendations for action are the most important and most effective:

Coronavirus Awareness Certificate